Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping at The Glass Skin Lab! Here's everything you need to know about how we get your K-Beauty goodies to you.
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
- Standard Shipping (5–7 business days) — Calculated at checkout
- Expedited Shipping (2–3 business days) — Calculated at checkout
- Free Standard Shipping on orders over $50
Domestic Shipping (US) We ship to all 50 US states. Orders are shipped via USPS, UPS, or FedEx depending on your location and selected shipping method.
International Shipping We currently ship to select international destinations. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status.
Lost or Stolen Packages The Glass Skin Lab is not responsible for lost or stolen packages once marked as delivered. If you experience an issue, please contact your local carrier or reach out to us at [andreahernandez0587@gmail.com] and we'll do our best to help.
Incorrect Address Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.
Contact Us Have a shipping question? Reach out at [andreahernandez0587@gmail.com] — we're happy to help!